Senior Technical Account Manager

  • Full Time
  • Natick, MA
  • This position has been filled

Website MathWorks, makers of MATLAB

Are you passionate about cutting edge technology.  Do you want to help automotive companies innovate faster? In this technical sales role, you will motivate and advise 2 key MathWorks customers on how to adopt MathWorks Technical Computing and Model-Based Design solutions to accelerate their engineering processes.

Your industry knowledge and technical insights will enable you to align MathWorks solutions with our customers programs.  Your business and program management skills will allow you to build a team to execute your strategy and ensure our customers success.  Their success will allow you to provide technical leadership and establish trusting long term relationships with the customer.  You will also provide guidance on best practices, direction on workflow improvements, and connections to other MathWorks support teams.

Travel can be expected between 15-30%, generally throughout the Detroit metropolitan area. At least 50% of the time will be spent interacting with the customer either onsite or remotely.

– Serve as the initial point of contact for all business-critical customer projects
– Build and maintain long term relationships with customer decision makers and end users
– Understand the customer’s business critical projects and their unique workflows
– Champion MathWorks solution which align with customers projects and workflows
– Advocate internally on behalf of the customer to ensure their needs are understood for future product direction
– Seek out new business opportunities and communicate them to the sales team
– Scope technical projects and coordinate resources to execute the project


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