Klaviyo operates a real-time data analytics platform coded primarily in Python that is built for massive scale and hosted on Amazon Web Services (AWS). Engineers come to Klaviyo with experience in a variety of languages and from a number of disciplines.

Klaviyo’s Core Data Platform consists of 3 key entities: Profiles (our customer’s customer), Objects (ex: Products & Custom), and Events (the actions taken). Events are the backbone of Klaviyo. Most of our customers view Klaviyo through the lens of events. Events are key to our real time automations, insights and emerging AI feature set. 

At Klaviyo, we love tackling tough engineering problems and look for employees who specialize in certain areas but are passionate about building, owning & scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn new technologies, and work hard to ensure each day is better than the last. Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech.

How you’ll make an impact:

This team is the backbone of klaviyo’s data platform enabling all our segmentation, flows, and analytics. As an Engineering Manager, you’ll be contributing to the vision, mission, and strategy of Klaviyo’s evolution. You’ll lead and mentor a team of talented and experienced software engineers who are eager to grow fast and make an impact on the company.

What You Will Do

• Lead, manage, and mentor a team of software engineers that designs and develops the event platform
• Own features that thousands of our customers and internal teams rely on daily to drive their business forward
• Coordinate a team of 6-10 engineers to deliver projects that enhance Klaviyo’s event platform capabilities
• Work closely with cross-functional teams to define project scope, requirements, and timelines, and ensure timely and successful project delivery
• Think in systems, help design and improve architectural patterns to ensure they are performant and scalable
• Actively participate in code reviews and contribute to the development of technical solutions to complex problems
• Foster a culture of innovation, continuous learning, and collaboration within the Engineering and Product organizations
• Participate in the technical interview process to help maintain a high bar for our growing teams

What We’re looking for: 

• 10+ years of experience in software development with 3+ years of experience in Engineering Management
• You are passionate about and have proven experience being a coach and a mentor for team members and helping them grow
• You’re a hands-on manager, able to contribute to design documents, write code, and perform code reviews when necessary
• Experience working with internal stakeholders on feature, technical, and architectural specifications
• Proficiency in managing all aspects of PDLC/SDLC and successfully driving complex projects to completion
• Experience working with data storage technologies and patterns, including distributed storage, data modeling, and relational databases
• You have architected, built and delivered at least one complex data processing system
• Experience with large scale data pipelines and real time data ingestion
• You know how to apply off-the-shelf technologies to solve technical problems, and know when it’s time to build your own
• Excellent communication and interpersonal skills

Nice to have:

• Experience working with both monolithic and microservices architectures
• Experience debugging performance issues and improving system performance
• Experience working with cloud technologies (AWS, GCP, Azure)